Jacklistens – JackListens, the official customer satisfaction survey of Jack in the Box, invites loyal customers to share their valuable feedback.
This comprehensive guide explains everything you need to know about the survey, including rules, steps to participate, rewards, and more. If you’ve recently enjoyed a meal at Jack in the Box, don’t miss this chance to voice your opinion and earn exciting rewards!
What is JackListens?
JackListens is a feedback platform created by Jack in the Box to gather insights from customers regarding their dining experience. By completing the survey, customers help the restaurant improve its service, menu, and overall guest experience. In return, participants are rewarded with free food items or discounts on future purchases.
Whether you loved the crispy tacos or enjoyed customizing your burger, Jack in the Box wants to know! The survey focuses on various aspects such as food quality, service speed, restaurant cleanliness, and staff behavior.
Why Should You Participate in JackListens?
Participating in the JackListens survey not only benefits the company by providing valuable feedback but also offers participants tangible rewards. Here are a few reasons to take part:
- Get rewarded: Complete the survey and earn a coupon code that can be redeemed for free tacos or other exciting offers.
- Make your voice heard: Your feedback directly influences future menu improvements and service enhancements.
- Quick and easy: The survey takes only about 3-5 minutes to complete.
JackListens Survey Rules and Eligibility
Before participating, ensure you meet the following eligibility criteria and understand the rules:
- Age Requirement: Participants must be at least 18 years old.
- Residency: The survey is open to legal residents of the United States and Guam.
- Receipt Requirement: A valid purchase receipt with a 14-digit survey code is mandatory to enter the survey.
- Language Proficiency: You can take the survey in either English or Spanish. Basic proficiency in one of these languages is necessary.
- Employee Restriction: Employees of Jack in the Box and their immediate family members are not eligible to participate.
- Survey Code Validity: The survey code printed on your receipt is valid for 72 hours (three days) from the date of purchase.
- Reward Redemption Period: Once you receive your coupon code, you must redeem it within seven days.
- Multiple Entries: There is no limit on the number of times you can participate, provided you have a unique receipt for each entry.
- No Transfer of Rewards: The coupon code you receive is non-transferable and can only be used by the person who completed the survey.
- Tampering Prohibition: Any attempt to tamper with the survey website is a violation of civil rights and may result in legal action.
How to Participate in JackListens Survey
Follow these simple steps to complete the Jack in the Box customer satisfaction survey:
- Connect to the Internet: Ensure your device is connected to a stable internet connection.
- Visit the Official Website: Open your preferred browser and go to www.JackListens.com.
- Select Language: Choose your preferred language (English or Spanish) from the homepage.
- Enter the Survey Code: Find the 14-digit survey code printed on your receipt and enter it in the designated field.
- Provide Visit Details: Enter the date and time of your visit as printed on your receipt.
- Answer the Survey Questions: Answer all the questions honestly based on your recent dining experience. The questions typically cover:
- Quality of food
- Cleanliness of the restaurant
- Friendliness of staff
- Speed of service
- Submit the Survey: After answering all the questions, review your responses and submit the survey.
- Receive Your Reward Code: Once you submit the survey, you’ll receive a validation code. Write this code on your receipt and present it during your next visit to redeem your reward.
JackListens Survey Rewards
Upon completing the survey, participants receive a coupon code that can be used to claim rewards such as:
- Two Free Tacos with your next purchase
- Other exclusive offers (subject to change based on location and availability)
Remember, the reward coupon code is valid for seven days after receiving it. Be sure to redeem it before it expires!
Benefits of the JackListens Survey for the Company
Jack in the Box is committed to providing excellent customer service and high-quality food. By conducting the JackListens survey, the company aims to:
- Understand customer preferences: Gain insights into what customers love and what needs improvement.
- Enhance menu offerings: Make informed decisions about introducing new menu items or improving existing ones.
- Improve service quality: Identify areas where staff training or operational changes are needed.
- Boost customer satisfaction: Ensure every guest has a positive dining experience.
Background of Jack in the Box
Founded in 1951 by Robert O. Peterson, Jack in the Box is one of America’s leading fast-food chains. Known for its innovative approach to fast food, the brand offers a diverse menu that includes burgers, tacos, chicken sandwiches, salads, and desserts.
With over 2,200 locations across 21 states, Jack in the Box has a strong presence in the United States. The restaurant is especially famous for its signature Jumbo Jack burgers, seasoned curly fries, and late-night menu options.
By consistently seeking feedback from customers through platforms like JackListens, the company ensures it stays ahead in the competitive fast-food industry.
what about burger now AND burger later 👀 pic.twitter.com/ybCHou3bbz
— Jack in the Box (@JackBox) January 5, 2025
new year, same tacos. and always .99 in my app 🌮🌮 pic.twitter.com/vluXqmb3E9
— Jack in the Box (@JackBox) January 4, 2025
finally starting 2024’s new year resolution in 2025 pic.twitter.com/gJZaeARyWn
— Jack in the Box (@JackBox) January 3, 2025
To do list:
✅ order delivery
✅ binge watch season 2 pic.twitter.com/tFtF91uHke— Jack in the Box (@JackBox) December 26, 2024
have a feliz navidad from us to you 🎄🫶 pic.twitter.com/Xd7iqmju6c
— Jack in the Box (@JackBox) December 24, 2024
top tier problem solving 🎄 pic.twitter.com/gYIikynwIS
— Jack in the Box (@JackBox) December 17, 2024
I have a taco cake for every occasion ..congrats xoxo – jack https://t.co/KxygC9qqk5
— Jack in the Box (@JackBox) December 12, 2024
tis the season of the 24 days of Jackmas 🎄 download the jack app and join the jack pack to unwrap 24 days of exclusive offers 🎁 pic.twitter.com/2WOtCxS9oV
— Jack in the Box (@JackBox) December 2, 2024
Jack in the Box On Social Media
Frequently Asked Questions (FAQs)
- Question: How soon after my visit can I take the JackListens survey?
Answer: You must take the survey within 72 hours of your visit. After this period, the survey code expires.
- Question: Can I take the survey multiple times?
Answer: Yes, you can take the survey as many times as you want, provided you have a unique receipt with a valid survey code for each entry.
- Question: How long is the reward coupon code valid?
Answer: The reward coupon code is valid for seven days from the date you receive it.
- Question: What if I lose my receipt?
Answer: Unfortunately, without a valid receipt containing a survey code, you cannot participate in the survey or claim the rewards.
- Question: Can I redeem the coupon at any Jack in the Box location?
Answer: Yes, the reward coupon can be redeemed at any participating Jack in the Box location.
Conclusion
The JackListens survey is a great opportunity for customers to share their honest feedback and enjoy free food as a thank-you for their time. Whether you’re a frequent visitor or a first-time guest, participating in the survey helps Jack in the Box improve its services and offerings.
So, hold onto your receipt after your next meal, take the JackListens survey, and enjoy your reward on your next visit!
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