Welcome to the JackListens FAQ page! We understand that you may have some questions about the Jack in the Box survey process, eligibility, rewards, and more. Here, we’ve compiled detailed answers to common questions to make your experience seamless and enjoyable.
General Questions
- Question: What is the JackListens survey?
Answer: JackListens is the official customer satisfaction survey by Jack in the Box. It allows customers to share feedback about their dining experience, helping the restaurant improve its food, service, and ambiance. Participants are rewarded with coupons or free food items.
- Question: How does the JackListens survey benefit me as a customer?
Answer: By participating, you help Jack in the Box enhance its services and menu. Additionally, you receive a reward, such as free tacos or discounts, for completing the survey.
- Question: How long does the survey take to complete?
Answer: The survey typically takes about 3 to 5 minutes to complete.
Eligibility Questions
- Question: Who can participate in the JackListens survey?
Answer: The survey is open to legal residents of the United States and Guam who are 18 years or older. Employees of Jack in the Box and their immediate family members are not eligible.
- Question: Can I take the survey if I don’t live in the U.S. or Guam?
Answer: No, the survey is only open to residents of the United States and Guam.
- Question: Is there a limit on how many times I can take the survey?
Answer: No, there is no limit on the number of times you can participate. However, each survey entry requires a new receipt with a valid survey code.
- Question: Do I need to make a purchase to take the survey?
Answer: Yes, a valid receipt from Jack in the Box is required to participate in the survey. The receipt contains a unique 14-digit survey code needed to access the survey.
Survey Process Questions
- Question: How do I access the JackListens survey?
Answer: Visit the official survey website at www.JackListens.com and enter the 14-digit survey code from your receipt. Follow the on-screen instructions to complete the survey.
- Question: Can I take the survey in a language other than English?
Answer: Yes, the survey is available in both English and Spanish. You can choose your preferred language at the start of the survey.
- Question: What information do I need to provide during the survey?
Answer: You will need to enter the survey code, date, and time of your visit as printed on your receipt. Additionally, you will answer questions about your dining experience, including food quality, service, and restaurant cleanliness.
- Question: What happens after I complete the survey?
Answer: After completing the survey, you will receive a validation code. Write this code on your receipt and present it during your next visit to redeem your reward.
Reward Questions
Question: What rewards can I get for completing the survey?
Answer: The typical reward for completing the survey is a coupon for two free tacos. Occasionally, other offers such as discounts or free menu items may be provided.
- Question: How long is my reward coupon valid?
Answer: Your reward coupon is valid for seven days from the date you receive it. Be sure to redeem it within this period.
- Question: Can I use my reward coupon without making an additional purchase?
Answer: In most cases, a small purchase is required to redeem the reward. Check the terms and conditions printed on your receipt for specific details.
- Question: Can I combine multiple reward coupons in a single visit?
Answer: No, only one reward coupon can be used per visit.
- Question: What if I lose my receipt with the validation code?
Answer: Unfortunately, without the receipt and validation code, you cannot redeem the reward. Keep your receipt safe until you use your coupon.
- Question: Are rewards transferable?
Answer: No, rewards are non-transferable and intended for personal use only.
Conclusion
We hope this FAQ page has answered all your questions about the JackListens survey. Your feedback is essential to Jack in the Box, and participating in the survey is a great way to share your thoughts while enjoying free rewards. Don’t forget to keep your receipt, take the survey within 72 hours, and claim your reward within 7 days!
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